Troubleshooting

80% of malfunctions and questions can be quickly resolved through the troubleshooting page

After-sales repairs

If your Clarisonic product requires service, submit your information via the link below for prompt assistance.

Business partnership

If you want to seek cooperation or learn about our distributor policies, we will reply within one business day. Please contact us..

Delivery and returns

View delivery and returns information. See our returns policy See delivery information

Customer support

Our customer service team is available around the clock. Working hours: 7:00 a.m. to 10:00 p.m. (CST). Can't find the information or need assistance? Please contact us..

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Online support for your machine

Troubleshooting

Our step-by-step tool helps you get your machine working again. Start troubleshooting

Spare parts and accessories

Genuine clarisonic parts to keep your machine running smoothly. Find spare parts and accessories

YouTube Support

For how-to and support videos please visit: youtube.com/clarisonic

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