How to Fix It If My Clarisonic Doesn’t Respond When Charging

Hey there, Clarisonic users! It can be super frustrating when your beloved Clarisonic device doesn’t respond while charging. But don’t worry, I’m here to guide you through some simple troubleshooting steps to get it back in working order.

Step 1: Check the Indicator Light

First things first, when you plug in your Clarisonic for charging, take a close look at the indicator light on the handle. See if it’s flashing in a pulsating, “breathing” pattern.

If the light is breathing

If the light on the handle is indeed flashing like it’s taking breaths, it could just need a good, long charge. Leave it plugged in for a full 12 hours. After that 12 – hour charge, press the power button to start the device.

If, even after this long charge, the handle still doesn’t respond, it’s time to reach out for professional help.

If the light is not breathing

If the indicator light isn’t showing that breathing pattern, there are a few more things you can try.

1. Check the Power Source

Make sure the electrical outlet you’re using is actually working. You can do this by plugging in another small device, like a lamp, to see if it lights up. If the outlet seems to be the problem, try switching to a different one. Sometimes, an outlet can have a temporary glitch or might be on a circuit that’s overloaded.

2. Wait and Observe

Unplug your Clarisonic and let it sit for about 3 hours. This waiting period can sometimes reset any minor electrical issues. After 3 hours, plug it back in and check if the indicator light starts to show any signs of life.

3. Verify the Charging Set

It’s important to use the original charging set that came with your Clarisonic. Using a non – original charger can cause compatibility issues and prevent proper charging. Check your charger and charging base to make sure they are the ones that were included with your device when you purchased it.

Contacting Customer Support

If you’ve gone through all these steps and your Clarisonic still isn’t responding when charging, don’t fret. The Clarisonic team is there to help.

You can visit their official after – sales website at www.clarisonic.online. To submit a support request, head over to www.clarisonic.online/contact-us-after-sales. Provide them with detailed information about the problem, including what steps you’ve already taken to troubleshoot. They’ll be able to assist you further and get your Clarisonic back to its normal, cleansing self in no time!

I hope these steps help you resolve the charging issue with your Clarisonic. Keep your skin clean and happy!

Tags: Clarisonic, Charging Issue, Troubleshooting, Customer Support